Assertiveness - an introduction

Event type: Mastercourse

Imagine being able to express your opinion confidently, to stand up for yourself, say 'no' when you need to and say what you mean and mean what you say. How much more effective and successful would you be? How much easier would your life be? Becoming more assertive can be immensely beneficial to everyone and can make you feel more confident, enhance your self-esteem, increase your ability to deal with difficult people and stressful situations, as well as making you happier, healthier and more professional. This one day course is highly practical, interactive, safe and fun. Come prepared to join in and take your development up a level.

Date Location Price  
28 May 2012 - 09:30 London Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
12 June 2012 - 09:30 London Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
9 July 2012 - 09:30 Manchester Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
9 August 2012 - 09:30 London Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
4 September 2012 - 09:30 London Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
20 September 2012 - 09:30 Manchester Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
19 October 2012 - 09:30 London Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices
28 November 2012 - 09:30 London Price: GBP 597.00
Members: £537.00
Corporate discount scheme: £397.00
+ VAT on all prices

Who will benefit

This course will benefit anyone who needs to deal with people confidently and effectively, without being too passive or aggressive.

Speaker Details

The speaker will be drawn from a pool of subject specialists who are qualified professionals. Having worked for leading organisations they will bring their subject to life by relating the course content to real life case studies.

Outline

Techniques to enable you to:

  • understand the meaning of assertiveness and how it differs from passive, aggressive and manipulative behaviour
  • become familiar with your workplace and personal rights and how to assert them
  • have more confidence
  • learn a variety of assertiveness skills, tools and techniques and when to apply them
  • improve your communication skills; including effective listening, questioning, body language and rapport building
  • learn how to say 'no'.
  • gain strategies for dealing with difficult people
  • develop assertive solutions to real-life situations through the application of the skills, tools and techniques that you have learnt. 

The course starts at 9.30am and ends at 5.00pm. Lunch and refreshments are included.

6 CPD hours (where applicable)

Find out more
If you have any queries please email or phone us on +44 (0)845 026 4722.

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