FAQs
The sections below provide answers to some frequently asked questions received by the Professional Conduct department. We aim to update them regularly so please ensure you keep visiting this page if you have any outstanding queries.
How should a complaint be made? |
| Answer Complaints should be made in writing – either by letter or by downloading and completing the complaints form which appears on the website – and forwarded to the Head of Professional Conduct. Full contact details are available on the Professional conduct page. |
- Does CIMA have a fee arbitration scheme?
- Does CIMA offer legal services or advice?
- Does CIMA have a trade union to represent its members and/or registered students?
- I have a criminal conviction but still wish to register as a CIMA student. Am I allowed to register and if so, what process is involved?
- I have discovered someone who I believe is falsely claiming to be a CIMA member/registered student. What should I do?
- Who can make a complaint alleging misconduct?
- How should a complaint be made?
- If I want to make a complaint, is there anything I should bear in mind?
- What can CIMA do in response to a complaint?
- How are complaints judged?
- How long does the complaints process take?
- Can CIMA staff brief me on the progress of my complaint/case?
- What is the procedure if I decide to address a hearing of the Disciplinary Committee in person?
- Will there be publicity about the complaint?
